FAQ

I need something not on your site, can you get it for me?

Yes, if there is something you need, please call and we can discuss your needs. Because recalls are so frequent, Nantucket Cribs only maintains a small hand-selected inventory, but we are happy to work with you on special requests.

How do you choose your equipment?

As a parent, Sarah learned about baby and children’s products through trial and error, now she relies upon her parenting experience to carefully select rental equipment. Each piece of equipment she has chosen is something she personally uses in her home or daycare. Sarah has a full house of testing experts and relies on their input. There are many pieces of equipment out there that may be more expensive or seemingly interesting, but Nantucket Cribs carries what works.

Where is your equipment stored?

Our equipment is stored in a climate controlled environment with a dehumidifier.  Our equipment is never musty or dusty.

What is your cancellation policy?

Because children grow and change so quickly, Nantucket Cribs expects that your order may change or need to be cancelled all together. There is no penalty for cancelled orders. As a courtesy, if you need to cancel your order we do ask that you give advance notice of 7 days.

What are your cribs like?

Our cribs are 50 pounds each and are very sturdy. Cribs are outfitted with a 5 inch mattress just like the one you have at home. The rental cribs have a fixed side rail and meet all the latest CPSC guidelines.  Sarah’s three-year-old is very rambunctious and they safely contain her!

Tell me more about your cribs.

Nantucket Cribs carries only the best quality, new equipment. Sarah has been renting equipment for longer than several of the competitors, and also has small children and personally knows what they require. Our cribs are replaced frequently and kept in excellent condition. They come with a very firm, high-quality mattresses. A professionally laundered mattress pad and organic cotton sheet are included free of charge. When you arrive, your crib is ready to go.

What are the Massachusetts Laws regarding carseats?

Massachusetts Child Passenger Safety Law requires that all children riding in passenger motor vehicles must be in a federally approved child passenger restraint that is properly fastened and secured until they are 8 years old or over 57” tall. Children 12 and under should always ride in the back seat, and recent federal guidelines recommend toddlers stay rear-facing until the age of two or until they pass the weight limits of their rear-facing car seat.  For additional information, please visit www.mass.gov/childsafetyseats.

When do you deliver my order?

We try to deliver the cribs and other items before you arrive at your rental. We work closely with rental agents and homeowners to be sure your baby rental items are in place when you arrive. We are happy to make special accommodations to insure when you arrive you have everything you need. We are also happy to make an additional trip to move your crib if you are in any way dissatisfied with our placement.

How do you keep track of recalls?

Sarah is on the CPSC email list to be sure she is informed of all recalls. The Nantucket Cribs inventory is intentional kept small so that it is easy to follow the recall list. Our brands also do not vary and are always purchased new from the manufacturer for that reason.  

Additional Questions

Please call (508)228-5200 to get personalized answers to your questions.  We look forward to assisting you with your Nantucket baby rental equipment needs!